I was doing a shop today and when I was standing at the counter about to make a purchase when the staff member says "How do you like being a mystery shopper"?
Well I was stunned. I said "I don't know what you mean. Whats a mystery shopper? She said "You have shopped me before. I've done some mystery shopping. It is fun isn't it".
I didn't want to make the situation any worse so I didn't say anything else.
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Must be a tricky situation to deal with Shellbelle. But really, with the questions they tell us to ask, anyone with a little bit of experience can tell a mystery shopper from a regular shopper.
Shopping is a woman thing. It's a contact sport like football. Women enjoy the scrimmage, the noisy crowds, the danger of being trampled to death, and the ecstasy of the purchase. ~Erma Bombeck
Oh dear. Only this week I have decided to stop doing a couple of places as I have encountered the same staff several times. Why didn't they just shut up and provide excellent service?
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I was doing a shop today and when I was standing at the counter about to make a purchase when the staff member says "How do you like being a mystery shopper"?
Well I was stunned. I said "I don't know what you mean. Whats a mystery shopper? She said "You have shopped me before. I've done some mystery shopping. It is fun isn't it".
I didn't want to make the situation any worse so I didn't say anything else.
OMG ShellBelle what a laugh. You got caught a beauty. Of all the ms jobs I have done I thought that I had got it pretty down pat by now ... however the other week doing a 'bank job' I was sitting down - with of all people the bank manager. Going through the motions and asking my list of questions as per brief out of nowhere they ask. "So what actually brings you here today, ... are you a mystery shopper ....?" AHHHHHHHHHH
Awkward moment ... the old vow of silence in ms land - never blow your cover.
"Mystery who?" I enquire with a quick tilt of the head and squint of the eye.
Phew - up they pipe and tell me all about the gig "Ah - well we get them from time to time, they are - blah blah blah" - too funny.
I always wonder about staff who ask whether you are a mystery shopper, wouldn't it be better to give good service because the fact that the staff member confronted the MSer would be reported and not look good for the staff member.
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[quote=103]I was doing a shop today and when I was standing at the counter about to make a purchase when the staff member says "How do you like being a mystery shopper"? quote]
She said she had done some mystery shopping. I wondering if she is still register can can check the shop times frames since it had to be done at a certain time of day.
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Wow Shellbelle, did you go all red and stammer? Or were you smooth like Slouch and say something witty?
something witty? I did a series of liquor stores. Did #1 - chatted with s/p Did #2 - immediatley up the road Did #3 - 5 min drive away.
Argggghhhh s/p from #1 was now doing the lunch shift at #3. He asked "didn't I just serve you?"
I went totally, totally blank! I couldn't think of a THING! Not ..."my husband just rang my mobile and asked me to make it TWO bottles for the party tonight". Nothing
So denied point blank he'd served me. He described in detail our conversation. I still denied it.
Yeah, reallllll smooth. I'm sure he thinks I'm a closet alcoholic.
That would have been horrible for you Shellbelle. Hope your last report about them was good. Maybe they've got a 'wanted' poster of you hanging in their staff room.
happened once to me and I simply responded with the OMG! did I win a prize? am I the mystery customer, what did I win? etc etc, be sure to jump up and down in excitement of course, so much so that they then think omg what a looney instead of maybe she's a mystery shopper
worked a treat, so then when she 'calmed' me down and I showed visible disappointment in NOT having won ANY mystery prize, I then asked ' so whats this mystery somthing you were asking about, how does that work etc? feigining interest and throwing off any idea I know what they're on about
ta-da
happened only ONCE, but it worked and I would've won an Oscar for best non-mystery shopper
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the above was after years of mystery shopping of course, had it been in the beginning, likely I would've gone RED, fainted, run off, else confessed with the obvious guilt LOL I remember my very first mystery shop assignment, I couldn't even get the enquiry question out of my mouth without mumbling, stumbling, going bright red, realising this and feeling the big light bulb above my head stating MYSTERY SHOPPER ALERT! tis funny NOW, but wasnt funny then
Many years ago a friend of mine used to work for the telco shop. They said that they were told the exact day an ms was to come into the store and the exact questions they were going to ask. Seems to defeat the purpose IMO.
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tis funny NOW, but wasnt funny then 
